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This year Hayleys Advantis introduced the customer service week, which is an international event celebrated in over 40 countries. Celebrations took place from 03rd to 07th October 2016. MIT Cargo had various activities to convey their appreciation to internal and external customers.

- Customers visited MIT and appreciated the team for their year round support extended.
- Internal customers were recognized for their daily support and tokens of appreciation were presented.
- A karaoke night was held for customers
- Selfie with happy customers
- Games